Running A Team Simulation Session Virtually – 7 Practical Pointers

Article by Ken Thompson, 28 Feb 2018

We get asked a lot about whether you can run team-based learning simulation sessions virtually........ 

The good news is YES! This it is possible and it can be almost as effective as everybody being in the same room provided it is:

a) Properly planned and prepped for

b) The virtual meeting technology is up to the task and robust enough (given the length of the session)

c) The virtual session is executed and managed well

d) There are not too many teams (3-4 is a good number)

e) The remote participants are well-motivated and won't be put off by any little inevitable technology glitches or annoyances caused by the virtual meeting technology.

The key point is to get the full team and social learning experience each team playing the sim should have all its members in the same location.

If this is simply not possible and your video technology allows “virtual break-out rooms” you can in theory do it with everyone in a different place but its needs a lot of setup and session management and will not be as effective as all team members in same physical place.

So here are our 7 tips for ensuring your Virtual Team Simulation Sessions are a big success:

Tip 1: Set-up a video conference call to a person in each of the 3 team locations 

Tip 2: Use top of the range virtual technology – e.g. Webex, Zoom, Adobe Connect.  Personally, we would NOT recommend free versions/products for this use. 

Tip 3: As facilitator you will need to easily project your screen and transfer control / be able see the other teams’ screens as you need to.

Tip 4: Within a specific team simulation there may be facilitator-only features which allow you to remotely monitor how each team is doing round by round during the session. In addition, you may be able to switch-on some level of automatic "virtual facilitator" features within the sim to provide more guidance to the teams to compensate for you not being physically present in the room with them. For example, Leaderboard, Action Replay and Insights.

Tip 5: You must do a full “technology dry run” in advance of the live session to make sure the technology is working correctly in all locations – small things like poor sound or acoustic feedback can really impact a session negatively.

Tip 6: It may make sense to use the video technology just for the screen-sharing and have a separate high-quality audio connection using a professional conference phone just for the sound in each room. Your technology dry run should determine if this is required.

Tip 7: Finally, you should take a 15-min break every 90 minutes otherwise people get frazzled or lose engagement. 

If you follow these 7 tips carefully you are all set for a great virtual team learning simulation session. Good Luck!

More about Ken Thompson

Ken Thompson

Ken is a practitioner, author and speaker on leadership, collaborative working, high performing teams, change management, project management and business acumen. His work has featured in major publications including The Guardian , Wired Magazine, The Huffington Post and The Henry Ford Magazine. Ken has also spoken at many international events including TEDx, the Institute for Healthcare Improvement (IHI), Learn Tech (London) and NASA.

Ken is Managing Director of Business Simulations Ltd.

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