Hospitality/Hotel Industry

Guests

Guests is a Hospitality Industry Business Simulation which allows participants to be the leadership team of a cruise ship as they learn how to balance the competing needs of Safety, Itinery, Crew and, of course, Guests.

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Key Functionality
  • Manage the Schedule, Hotel Operations, Excursions and Guest Activities
  • Maximise Guest Satisfaction, Crew Morale and Business Results
  • Deal with "normal" daily operational issues
  • Manage unexpected major incidents.
  • Guests is a Business Simulation 'blueprint' which is customised and configured to suit the target organization.

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Case Studies
Using a Learning Chatbot to help engineers practice problem-solving skills
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Public Transport Managers jump in the deep end in Cruise Ship Simulation
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Reflections on using Change Management Simulation at Ashridge Executive Education
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Want to know more about Guests?

As well as a Guests information pack we will send you a FREE Executive Summary of our Book:

A Systematic Guide to Game Based Learning within in Organizations

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Chapter

High Performing Teams Simulation
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Crew

Team Leadership Simulation
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Cohort

Change Management Simulation
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