Hospitality/Hotel Industry

Guests

Guests is a Hospitality Industry Business Simulation which allows participants to be the leadership team of a cruise ship as they learn how to balance the competing needs of Safety, Itinery, Crew and, of course, Guests.

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Key Functionality

Manage the Schedule, Hotel Operations, Excursions and Guest Activities
Maximise Guest Satisfaction, Crew Morale and Business Results
Deal with "normal" daily operational issues

Manage unexpected major incidents.
Guests is a Business Simulation 'blueprint' which is customised and configured to suit the target organization.

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Case Studies

Using a Learning Chatbot to help engineers practice problem-solving skills

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Public Transport Managers jump in the deep end in Cruise Ship Simulation

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Reflections on using Change Management Simulation at Ashridge Executive Education

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Want to know more about Guests?

As well as a Guests information pack we will send you a FREE Executive Summary of our Book:

A Systematic Guide to Game Based Learning within in Organizations

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Chapter

High Performing Teams Simulation

Crew

Team Leadership Simulation

Cohort

Change Management Simulation