How to Mobilize a High Performing Team fast using “Goals, Roles & Souls”

Article by Ken Thompson, last updated August 2021

Goals, Roles & Souls (GRS) is a simple and flexible checklist for mobilising a group of individuals into a focussed team quickly for group development activities such as Business Simulators or other team-based exercises.

GRS can also be used for setting up teams quickly to address urgent operational or strategic challenges, problems and opportunities. 

Goals, Roles and Souls Infographic

Figure: Goals, Roles and Souls Infographic

1. GOALS Cover Team Goals and/or Challenge Goals

  • Team Goals cover the learning objectives or desired behaviours of the team. 
  • Challenge Goals cover the specific objectives which the team has been formed to address and specifically their Target Results, Strategy and Execution.

2. ROLES Address Team Roles and/or Functional Roles

  • Team Roles are the divisions of labour needed for the team to operate effectively. Examples could include Leader, Timekeeper and Note-taker.
  • Functional Roles are the divisions of labour needed to achieve the challenge objectives. Examples could include CEO, Sales Director and Finance Director. As an added sophistication, each functional role may have access to different information which may need to be shared (or not). In addition, different functional roles may be given specific goals, possibly private, which may result in team conflict (e.g., sales versus operations regarding optimum stock levels).

3. SOULS Express Team Values and/or Core Values

  • Team Values address Team Etiquette and Ground Rules, i.e., how the team have agreed they are going to deal with each other and what will be acceptable and what will not.
  • Core Values represent the Key Values of the organisation which the team are representing. Organizational Values can result in Values Conflicts which can be very useful in some team learning scenarios.

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Business Simulations are a great way to accelerate the development of new teams and to inject Innovation and Agility into established teams.

For more information on using Business Simulations with teams.

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Ken Thompson

Ken is a practitioner, author and speaker on Leadership, Collaborative Working, High Performing Teams, Change Management, Project Management and Business Acumen. His work has featured in major publications including The Guardian , Wired Magazine, The Huffington Post and The Henry Ford Magazine. Ken has also spoken at many international events including TEDx, the Institute for Healthcare Improvement (IHI), Learn Tech (London) and NASA.

Ken is Founder of Business Simulations Ltd.

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