Crisis Management Simulations

Crisis

Our Crisis Management scenarios can be used off-the shelf or tailored for your organization. Examples include a Crisis on a Cruise Ship and a major Cyber Security Incident. They can be played and debriefed in 90-120 minutes and are suitable for small and large groups (>100 participants).

The Simulations are played in teams and as well as being excellent for team-building and networking events develop skills in key areas such as managing conflicting values, balancing stakeholders, customer focus, delivering under time pressure and agility in reacting to unexpected change.

These Simulations can also be used in conjunction with our booklet “Great in a Crisis” which offers a practical approach for leaders and teams to manage their way out of a crisis.

Screenshots

Core Simulation Skillsets

Team Operations

Operating an effective Team
Organising a Team for success
Resolve conflict
Decision making under pressure
Time management
Managing change with agility
Maximising contribution of the whole Team
Managing new information effectively
Continuous performance improvement

Crisis Management

Setting up a Crisis Response Team
Importance of checklists & procedures
Crisis Monitoring and Escalation
Stakeholder Identification
Internal Communications
External Communications
Project Management in a Crisis
Crisis Avoidance

Key Functionality

Designed for Leadership and Team-building events with:
Large audiences e.g. 100-500 participants
Short time slots (90-120 mins)
Minimum technology setup required
No participant training needed
Minimum Facilitation required
Custom and off-the-shelf scenarios available

Ideal for many different types of scenarios including:
Crisis Management/Incident Response
Sales Teams / Competitive Proposals
Travel & Hospitality Industry
Team & Department Collaboration Scenarios
Reputation Management Situations
Customer Service Scenarios

Special Features

Crisis Management Simulations consist of 3 integrated components:

An unfolding scenario which is displayed on a large screen over the entire course of the Simulation.

A supporting Mobile App which allows participants to record their decisions in response to the scenario as it develops, maintains a real-time leaderboard of their performance and allows instant feedback to be recorded and analysed at the end of the Simulation.

Supporting papers, props and processes which enhance the participant experience.