Crisis Management Simulations

Crisis

Our Crisis Management scenarios can be used off-the shelf or tailored for your organization. Examples include a Crisis on a Cruise Ship and a major Cyber Security Incident. They can be played and debriefed in 90-120 minutes and are suitable for small and large groups (>100 participants).

The Simulations are played in teams and as well as being excellent for team-building and networking events develop skills in key areas such as managing conflicting values, balancing stakeholders, customer focus, delivering under time pressure and agility in reacting to unexpected change.

These Simulations can also be used in conjunction with our booklet “Great in a Crisis” which offers a practical approach for leaders and teams to manage their way out of a crisis.

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Core Simulation Skillsets

Team Operations

  • Operating an effective team
  • Organising a team for success
  • Decision-making under pressure
  • Time Management
  • Managing change with agility
  • Maximising contribution of the whole team
  • Managing new information effectively
  • Continuous performance improvement

Crisis Management

  • Setting up a Crisis Response Team
  • Importance of checklists & procedures
  • Crisis Monitoring and Escalation
  • Stakeholder Identification
  • Internal Communications
  • External Communications
  • Project Management in a Crisis
  • Crisis Avoidance

Key Functionality
  • Designed for Leadership and Team-building events with:
  • Large audiences e.g. 100-500 participants
  • Short time slots (90-120 mins)
  • Minimum technology setup required
  • No participant training needed
  • Minimum Facilitation required
  • Custom and off-the-shelf scenarios available
  • Ideal for many different types of scenarios including:
  • Crisis Management/Incident Response
  • Sales Teams / Competitive Proposals
  • Travel & Hospitality Industry 
  • Team & Department Collaboration Scenarios
  • Reputation Management Situations
  • Customer Service Scenarios

Special Features

Crisis Management Simulations consist of 3 integrated components:

An unfolding scenario which is displayed on a large screen over the entire course of the Simulation.

A supporting Mobile App which allows participants to record their decisions in response to the scenario as it develops, maintains a real-time leaderboard of their performance and allows instant feedback to be recorded and analysed at the end of the Simulation.

Supporting papers, props and processes which enhance the participant experience.

Want to know more about Crisis?

As well as a Crisis information pack we will send you a FREE Executive Summary of our Book:

Great in a Crisis

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