NEW Stakeholder Analysis Tool for Change Management Projects

Article by Ken Thompson, last updated January 2020

We have launched a cool web-based app for Stakeholder Analysis which is integrates into both our COHORT (Change Management) and CHAPTER (High Performing Teams) simulations.

A standalone on-line version of the Stakeholder Analysis App is also FREELY available for use with Change Management projects in your own organization.

Stakeholder Analysis 101

Stakeholder Analysis or Stakeholder Mapping is a simple technique which should be used at the beginning of major programmes involving any kind of significant change. Stakeholder Mapping allows you to analyse the key "Stakeholders" (i.e. Actors) who might either be impacted by or have an interest in the programme. The purpose of such an exercise is to help you identify who you need to influence, in what way and when (relative priority).

Stakeholder Mapping allows you to construct a simple 3x3 matrix showing Influence (Organizational or Social) on one axis and the Stakeholder's Attitude (Supporter, Neutral or Opponent) on the other axis. Organisational Influence is power due to a person’s formal authority, such as their position in an Organisation.

Social Influence is power due to a person’s informal authority and is usually a combination of their reputation and the extent of their social network. You are usually looking to find stakeholders with good reputation AND good social reach rather than those just with good reputation (e.g. a very knowledgeable person or guru or maven or nerd) OR those with just strong social networks (e.g. a socialite or chatterbox).

In terms of assessing Attitude you are looking for the person’s attitude to the upcoming programme NOT to you personally. This other dimension, the Stakeholder's Relationship with you or your team, can be represented as an optional 3rd Dimension on the Stakeholder Map by classifing each Relationship you have with a Stakeholder as either Strong, Neutral/Unknown or Weak.

See our Change Management page for further information on Stakeholder Analysis and Influencing.

Let's Connect

And a member of our Team will be in touch


We have 150+ articles on a wide range of Business Leadership Topics
Explore articles

More about Ken Thompson

Ken Thompson

Ken is a practitioner, author and speaker on Leadership, Collaborative Working, High Performing Teams, Change Management, Project Management and Business Acumen. His work has featured in major publications including The Guardian , Wired Magazine, The Huffington Post and The Henry Ford Magazine. Ken has also spoken at many international events including TEDx, the Institute for Healthcare Improvement (IHI), Learn Tech (London) and NASA.

Ken is Founder of Business Simulations Ltd.

Contact Ken

Want to know more about this topic?

As well as starting the conversation we will send you a FREE Executive Summary of our Book:

A Systematic Guide to Change Management


We transform Leadership Development using Business Simulations, guided by three principles:

Goals, Roles & Souls

Why Choose Business Simulations?

We champion Business Simulations as an effective and engaging form of Leadership Development. 'Learn by doing' hones skills in a safe and controlled environment.

Learn more

Let's Talk Business Simulations

We would love to tell you more about what we can do for your Business.
Feel free to give us a call on +44 2896 237253

Close App
Request a Consultation