Operational Excellence Simulation


Manage is a Operational Excellence Simulation which allows participants to be the management team of any kind of autonomous business unit. Manage is an award-winning flexible simulation engine which can be tailored to organisations as diverse as business enterprises, government departments, retail stores, airports, cruise ships, hotels, hospitals, start-up ventures or even ski resorts! The results of MANAGE can be financial such as profit and loss or non-financial such as the number of patients treated or passengers transited. Each round teams must decide how to prioritise time and scarce resources to achieve their results.

Checkout our other Business Acumen Simulations.


Core Simulation Skillsets

Customer Excellence

  • Managing Customer Satisfaction
  • Delivering Key Performance Results
  • Managing Information/Attention to Detail
  • Safety/Business Critical Environment
  • Working Under Time Pressure
  • Addressing Operational Problems
  • Handling Unexpected Situations
  • Managing Staff Morale
  • Resolving Values Conflicts and Dilemmas

Team Operations

  • Operating an effective Team
  • Organising a Team for success
  • Resolve conflict
  • Decision making under pressure
  • Time management
  • Managing change with agility
  • Maximising contribution of the whole Team
  • Managing new information effectively
  • Continuous performance improvement

Key Functionality

Good operational management can be defined as “the optimum allocation of scarce resources to organisational priorities” and what resource is more scarce than the time of the senior management team?

In the Manage simulation the only currency at your disposal is the time of the management team. Each trading period you must decide where to allocate this time to get the best results! Your success or failure as a management team will be judged not by how you managed your time but by the operational numbers you produced ... and in the problems you avoided and the opportunities you grasped.

Manage won a CIPD NI Award for Best Learning Game and was runner-up in the IGD John Sainsbury Award for Learning and Development.

Want to know more about Manage?

As well as a Manage information pack we will send you a FREE Executive Summary of our Book:

A Systematic Guide to Game Based Learning in Organizations

Let's Talk Business Simulations

We would love to tell you more about what we can do for your Business.
Feel free to give us a call on +44 2896 237253

Close App
Request a Consultation